TERMS OF SERVICE & PRIVACY POLICY – ACT Coaching & Consulting Ltd

ACT Coaching & Consulting Ltd
13 Dukes Avenue, Kingston-upon-Thames
KT2 5QR, United Kingdom
Email: contact[at]casandrabischoff.com

Privacy Policy

We are committed to protecting your privacy. This policy outlines how we collect, use, and protect your personal data. By using our website or services, you agree to the practices described here.

What We Collect

• Data you provide (e.g., name, email, billing info)

• Data from your site use (IP, device type, location, browser activity)

• Transaction history

• Marketing preferences

Why We Use It

• To provide coaching and consulting services

• To improve user experience

• To send relevant updates, only with your consent or under legitimate interest

• To comply with legal obligations

Data Retention

We keep your data for up to 6 years after our relationship ends, unless required otherwise.

Transferring Data Outside the EEA

The European Economic Area (EEA) includes all EU countries plus Iceland, Liechtenstein, and Norway. These countries share data protection laws under the GDPR. If we transfer your data outside the EEA (e.g., to the U.S.), we ensure it’s protected through:

• Transfers to countries with adequate protections (as defined by the EU)

• Standard Contractual Clauses (SCCs)

• Providers under the EU–U.S. Data Privacy Framework

• Or your explicit consent

Your Rights

You have the right to:

• Access, correct, or delete your data

• Withdraw consent at any time

• Object to processing

• File a complaint with the UK Information Commissioner’s Office (ICO)

For data requests, email: contact[at]casandrabischoff.com

Cookies

We use cookies to understand site behavior and improve performance. You can control cookie settings in your browser.

Terms of Service

By using this website, you agree to:

• Use it lawfully and respectfully

• Not reproduce or resell content without permission

• Not submit unlawful or infringing content

We may restrict access or remove content at our discretion.

Cancellations (Digital Services)

You may cancel physical goods within 7 days. Digital products (e.g., coaching sessions, downloads) may not be refundable once delivered or accessed.

Earnings Disclaimer

We do not guarantee income or results from using our services. Testimonials reflect individual experiences and may not apply to everyone.

Governing Law

These terms are governed by the laws of England and Wales. Legal disputes will be handled under UK jurisdiction.